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Dear Heather:

Thank you for contacting our office and sharing your concerns about our behavior. We strive to ensure that each member of this household is represented faithfully and appreciate your feedback when we are off-course. We have a plan which will provide the tools for you to improve this situation, and we look forward to working with you as we continue to serve and move this household forward.

Please do not hesitate to be in touch if we can be of any further assistance.

Sincerely,
S. and L., Cats

Editor's note:
  Letters to cats: 1
  Replies: 1
  Letters to Walker: lost count
  Replies: 0

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